| General
Administration Skills (8 - 10 hours) |
| |
Includes: |
| - |
Career
management |
| - |
Business
ethics and etiquette |
| - |
General
office administration |
| - |
Filing and
records management |
| - |
Office computing
essentials |
| - |
Networking
essentials |
| - |
Travel and
funds management |
| |
|
| Communication
Skills (5 - 8 hours) |
| |
Includes: |
| - |
Reception
skills |
| - |
People skills |
| - |
Telephone
techniques |
| - |
Planning
and drafting documents |
| - |
Editing
documents on computers |
| - |
Essential
business writing skills |
| |
|
| Bookkeeping
Skills (5 - 8 hours) |
| |
Includes: |
| - |
Ledgers
and balance sheets |
| - |
Journals
and trial balances |
| - |
Purchases
and sales |
| - |
Financial
statements |
| - |
Cash systems
management |
| - |
Payroll
management |
| - |
Bookkeeping
for merchandisers |
| |
Interactive
Exercises |
| - |
Using journals |
| - |
Receiving
cash |
