Fundamentals
of Quality Assurance
(5 - 8 hours) |
| |
Includes: |
| - |
Historical
perspective of QA |
| - |
Overview
of ISO standards |
| - |
Principles
of QA |
| - |
QA processes |
| - |
Tools of
quality management |
| - |
Selecting
the appropriate ISO standard
for your organization |
| |
|
| Achieving
ISO 9000 Compliance (5 - 8 hours) |
| • |
Process
of ISO registration |
| • |
Preparing
for ISO registration |
| • |
Attaining
ISO registration |
| |
Includes: |
| - |
Planning
& preparing an assessment project |
| - |
Obtaining
employee and management support |
| - |
Quality
documentation and records |
| - |
Design processes |
| - |
Production |
| - |
Inspection |
| - |
Delivery |
| - |
Service |
| - |
Training |
| |
|
| Internal
Quality System Audits (5 - 8 hours) |
| • |
A guide
to preparing and implementing an internal quality system audit |
| |
Includes: |
| - |
ISO
(9000+) audit requirements |
| - |
Selecting
auditors |
| - |
Audit records |
| - |
Planning
audits |
| - |
Implementing
audits |
| - |
Presenting
audit results |
| - |
Taking corrective
action |
